Terms & Conditions

DELIVERY

Orders will normally be dispatched within two to three working days from receiving your order confirmation and payment and wherever possible, will be dispatched the next day. Normal postal lead times are: UK and Europe destinations 5-7 days, all other areas worldwide 7-10 days, but please allow up to twenty-one days for delivery. We will always do our best to inform you about any delay.

PURCHASE CONTRACT

This website is operated by the business Beautifully Undressed. All purchases made on this website are governed by these Terms & Conditions at any time although the Terms & Conditions governing any given purchase will be those in effect at the date of your order. If you order goods after we have published the changes you will be bound by those changes. Accordingly, you should check prior to each order to ensure that you understand the precise Terms & Conditions applicable to your purchase. To assist you in determining whether the Terms & Conditions have changed since your most recent order we will display the date when these Terms & Conditions were most recently updated. We will confirm acceptance of your order. This will occur either by message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both, in which case the acceptance will occur on whichever arrives sooner - the web message or the email. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms & Conditions. (Sept 2012).

PRICES

All prices are in £ Sterling and are inclusive of VAT where applicable, at the current rate. The price of the goods will be as quoted on the web site at the time you confirm your order (usually by clicking the “checkout” button) subject only to any inadvertent technical error for which we will not be liable. If you subsequently amend your order, the prices charged will be those applicable to the amended item(s) at the time that the amended order is confirmed. Please note that as promotions are offered for a limited period of time subsequent amendments to your order may mean that certain promotions are no longer being offered. The price of the goods does not include a charge for delivery.

AVAILABILITY

Although we endeavour to hold stock of all the items advertised for sale on our site this cannot be guaranteed so that by acknowledging receipt of your order we are not creating a binding contract to supply what you have ordered, but which we do not have in stock. In the event of unavailability for whatever reason, we will advise you of our position when we receive your order and we will await your subsequent instructions. However, the content of the site is managed and therefore any products that are out of stock should be highlighted.

RETURNS AND EXCHANGES

If you are not completely satisfied with your purchase we will happily offer you an exchange or refund within 14 days of receipt, provided the items are unworn and in perfect condition. Please make sure that briefs, thongs or swimwear are tried on over your own underwear.

We reserve the right to refuse returns on items where it is apparent this has not been done.

If you would like a refund or exchange, please contact us via email at enquiries@beautifullyundressed.com for specific instructions. When emailing us, please state your order number, your reason for return and if a refund or exchange is preferred. Once we receive your email we will send you our return address. Please send items back by a recorded method & request proof of postage, as we will not be held responsible for any items lost in transit. Please note postage costs will not be reimbursed on refunded or exchanged items.

All products we sell on Beautifully Undressed are manufactured to the highest quality. In the unlikely event of a fault, we will refund or exchange the item as soon as possible. In this case, we will be happy to refund the cost of returning the goods back to us.

PRIVACY

Beautifully Undressed is committed to respecting customer privacy and security of information passed to the company and we will not pass on any of the information provided by you, to any third parties. We adhere to the requirements of the data protection legislation. If necessary, we might use this information to contact you for help when we are processing an order. All information we collect from you is stored in a secure database. In the event that Beautifully Undressed establishes a news letter, we will only collect personal information from its online visitors on a voluntary basis when signing up to the newsletter, for example name, address, phone number, email address, lingerie sizes.

PAYMENT SECURITY

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction, however in reality an online transaction is a very secure process these days. When making a purchase online, the information required, is to allow us to process your order. We use the information for purely legitimate business, and will never pass on your details to an outside party without your permission. We maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. We reserve the right to make changes to this policy. By supplying us with your details, you indicate your consent to Beautifully Undressed Privacy Policy.

Beautifully Undressed uses PayPal for secure payment and accepts all card payments. PayPal delivers one of the most secure payment platforms allowing payment by credit & debit card too. All sensitive information automatically sent between your computer and our systems is automatically encrypted ensuring your information is kept private. PayPal adheres to international PCI (Payment Card Industry) and CISP (Cardholder Information Security Program) standards for data protection.

WARRANTY & LIABILITY

Nothing in these Terms & Conditions will restrict our liability for death or personal injury resulting from our negligence; neither will any of these terms restrict any of your statutory rights. In addition that outlined above we will not be deemed to be in breach of contract of these Terms & Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including; but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war. Other than as set out above, our maximum liability arising out of any order for the supply of goods to you under this contract, will be limited to the retail price of the goods contained in that order.

ORDER CANCELLATION

We may cancel any contract made under these terms and conditions immediately, by giving you written notice of termination, if:

(a) you fail to pay, on time and in full, any amount due to us under the contract; or

(b) we are unable to obtain authorisation for your payment;

(d) you commit any breach of the terms of the contract.

We may cancel a contract to supply a product or products made under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.

We reserve the right to decline a new registration or sale, or to cancel an account at any time.

Consequences of order cancellation

If a contract made under these terms and conditions is cancelled in accordance with Section Order Cancellation:

(a) we will cease to have any obligation to deliver products which are undelivered at the date of cancellation;

(b) you will continue to have an obligation where applicable to pay for products which have been delivered at the date of cancellation (without prejudice to any right we may have to recover the products); and

(c) all the other provisions of these terms and conditions will cease to have effect, except that Sections on your consumer rights (Introduction), failing to make payment due (Section on Payments), Limitations and Exclusions of Liability, Assignment ,No Waivers, Severability, Third Party Rights, Entire Agreement Law and Jurisdiction will survive termination and continue in effect indefinitely.

Scope

These terms and conditions do not constitute or contain any assignment or licence of any intellectual property rights, do not govern the licensing of works (including software and literary works) comprised or stored in products and do not govern the provision of any services by us or any third party in relation to the products (other than delivery services).

Variation

We may revise these terms and conditions from time to time by publishing a new version on our website. A revision of these terms and conditions will govern contracts made under these terms and conditions at any time following the time of the revision, but will not affect contracts made before the time of the revision.

Assignment

You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions − providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

No waivers

No breach of any provision of these terms and conditions will be waived except with the express written consent of the party not in breach. No waiver of any breach of any provision of these terms and conditions shall be construed as a further or continuing waiver of any breach of that provision or any other provision of these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Third party rights

These terms and conditions are for our benefit and your benefit, and are not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.

Entire agreement

Subject to Section on Limitations and Exclusions of Liability, these terms and conditions constitute the entire agreement between you and us in relation to the sale and purchase of our products and supersede all previous agreements between you and us in relation to the sale and purchase of our products.

Statutory and regulatory disclosures

We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

These terms and conditions are available in the English language only.

Our details

This website is owned and operated by Beautifully Undressed Ltd.

We are registered in England and Wales under registration number 07915529 and our registered office is at 16, Fountain Gardens Windsor Berkshire, SL43SZ United Kingdom.

Our principal place of business is at 16, Fountain Gardens Windsor Berkshire, SL43SZ United Kingdom.

You can contact us by writing to the business address given above, by using our website contact form, by emailing us at enquiries@beautifullyundressed.com

You agree that e-mail can be used as a long-distance means of communication.

Law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.