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Delivery & Payment

Location Service Delivery Schedule  Cost
UK Royal Mail First Class Recorded 3-5 Business Days 6.95
Europe/Worldwide Royal Mail Airsure 7-10 Business Days 12.95



All orders for delivery within the UK are shipped first class via Royal Mail Signed and tracked (Recorded) Delivery. A signature will be required for all orders. All UK orders over £150 are shipped free of charge.



All orders for delivery outside of the UK, are shipped via Royal Mail Special Delivery Tracked which is an International Tracking Service. A signature will be required for all orders. All International orders over £300 are shipped free of charge.

Customers from Nigeria and Ghana, we are now on MALL FOR AFRICA 

MallforAfrica, is an exciting shopping platform, app, and payment system which allows customers from Africa to shop directly from hundreds of US & UK websites and have the products shipped straight to their home, office, or pickup location of choice. Sign up today to purchase your beautiful lingerie from Beautifully Undressed and have your purchase shipped to you in Nigeria and Ghana. 



Christmas is the busiest time of year for our warehouse and the post system, please make a note of suggested last order dates for your country below!
While we will still be sending orders out up until the 23rd, we cannot guarantee that your parcel will reach you before Christmas.

Please note: Once your goodies leave our hands, there's little we can do to control the postage system. If there is an issue with your parcel, please be patient and we will do our best to help. The best way to get in touch with us is via email to customerservices@playfulpromises.com.

For any orders purchased from 24th November until the 24th December, we will extend our returns deadline until 12th January.  There will be limited service from the 24th December - 3rd January. We will be packing as quickly as humanly possible in the new year, but packing times are likely to go up to 7 - 10 working days. We will respond to as many emails as we can over this period, however please be patient.

Last Christmas Order Dates:

All orders to be placed before 2pm GMT
using Royal Mail Special Delivery Tracked
& International Tracking & Signature Services

UK - 22nd December 
Europe - 17th December
USA - 15th December
Canada & Australia - 15th December
Rest of the World - 12th December



Payment will be deducted from your account at the point of sale. All prices quoted on our website are quoted in UK sterling, and where appropriate are inclusive of UK tax (VAT). Orders placed from outside the UK may be subject to import duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by the customer.



The majority of items on our site are in stock and will be dispatched within 2-3 days. It is inevitable from time to time some items will be temporarily out of stock however if this is the case you will be notified by email and will include a new estimated delivery date. Any items that are ordered will be dispatched within 7-10 days.

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